Over the top customer service! I purchased a ring 3 years ago and one of the diamonds fell out. I don't live in Indiana, but on a recent visit, I decided to stop in and see if they could do anything for me. After 3 years I expected to be told, "Sorry, we can't help", but surprisingly the staff member said, "Let me clean it up for you and take a look." First, a free cleaning-how nice. When she returned, I was surprised they admitted there was an issue with the setting for that diamond and would replace the diamond free of charge. As I mentioned, I live out-of-state and they not only were willing to replace the diamond, but ship it to me insured, all on their dime. They also called me to let me know when the ring was fixed and about to ship to me so I could look out for it. The fix and the delivery back to me was expeditious.
Argentum also distinguishes themselves from other jewelers. You will find unique, beautiful jewelry and every time I visit, I find multiple items I'd love to purchase. I'll be back in another year and will make Argentum a stop to reward them for the fantastic customer service by purchasing another piece of jewelry! Thanks so very much, Argentum!!